This is an outdated version published on 2026-03-05. Read the most recent version.

PENGARUH KEPEMIMPINAN ALTURISTIK LURAH TERHADAP PELAYANAN PUBLIK MELALUI INOVASI DI KECAMATAN TEMBILAHAN HULU

Authors

Mela Lividia Belino Mahasiswa Sekolah Pasca Unilak
Muhammad Rasyid Abdillah Sekolah Pasca Unilak
Jeni Wardi Sekolah Pasca Unilak

DOI:

https://doi.org/10.35446/dayasaing.v12i1.2739

Keywords:

Altruistic Leadership, Public Services, Innovation

Abstract

This research examines how altruistic leadership by village heads impacts public services via innovation in Tembilahan Hulu District. Effective public services play a crucial role in local growth, yet they frequently encounter hurdles like scarce human resources, intricate administrative processes, and insufficient creativity. Altruistic leadership, which prioritizes community needs, is anticipated to spark innovative practices that elevate service standards.

To identify variable interdependencies, the study uses a quantitative approach with a causal framework. It draws from 150 community members who use the services, selected through a full census. Information was gathered using surveys assessing views on altruistic leadership, innovation levels, and service excellence, then analysis using PLS-SEM (Partial Least Squares Structural Equation Modeling) to confirm hypotheses.

Findings reveal that altruistic leadership positively and significantly affects both innovation and public services, but innovation lacks a notable direct influence on services and fails to bridge the two. The work offers theoretical and applied insights into refining local leadership frameworks, along with suggestions for bolstering community-driven innovation to better public services.

References

Avolio, B. J., & Gardner, W. L. (2005). Authentic leadership development: Getting to the root of positive forms of leadership. The Leadership Quarterly, 16(3), 315–338.

Carmeli, A., Gelbard, R., & Gefen, D. (2010). The importance of innovation leadership in cultivating strategic fit and enhancing performance. The Leadership Quarterly, 21(3), 339–349.

Marifahtullah, M., Febriyanti, F., & Zulkipli, Z. (2024). Pelaksanaan Pelayanan Publik Di Kantor Lurah Sekip Jaya Kecamatan Kemuning Kota Palembang. EKOMA: Jurnal Ekonomi, Manajemen, Akuntansi, 3(4), 202–211.

Liu, W., Liao, H., & Loi, R. (2012). The Dark Side Of Leadership: A Three-Level Investigation Of The Cascading Effect Of Abusive Supervision On Employee Creativity. Academy of Management Journal, 55(5), 1187–1212.

Podsakoff, P. M., MacKenzie, S. B., Paine, J.-B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature. Journal of Management, 26(3), 513–563.

Osborne, S. P., & Brown, L. (2011). Innovation, Public Policy and Public Services Delivery in the UK. Routledge.

Sari, L. P., & Bastian, A. (2023). Kepemimpinan Altruistik Terhadap Komitmen Profesional Guru Dan Peran Psikologi dI SMKN 1 Pangkalan Kerinci. Jurnal Komunitas Sains Manajemen, 2(2), 136–147.

Zhang, D., & Jia, M. (2010). Leader moral cognition and subordinate altruistic behavior. Journal of Business Ethics, 99(2), 153–165.